Privacy Policy

1. Stokes Thompson’s commitment to maintaining your privacy

Stokes Thompson’s Privacy Statement has been created because we value our users and recognise their right to keep personal information private. This statement discloses our information gathering and dissemination practices for Stokes Thompson.

2. Collecting information on Stokes Thompson visitors

Stokes Thompson collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. Stokes Thompson utilises this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with Stokes Thompson partners to provide them with an overview of how Stokes Thompson visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses

Stokes Thompson’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.

Cookies & Applets

Stokes Thompson uses cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your section ID and a way of monitoring single user access. This aggregate, non-personal information is collated and provided to Stokes Thompson to assist in analysing the usage of the site.

3. Collecting information on Stokes Thompson Registered Members

As part of registering with Stokes Thompson, we collect personal information about you in order for you to take full advantage of Stokes Thompson’s services. To do this it may be necessary for you to provide additional information to Stokes Thompson as detailed below.

Registration

Registration is completely optional. Registration includes submitting your name, email address, telephone numbers, and option on receiving updates, newsletters and promotional material.

4. Email communications from Stokes Thompson

Stokes Thompson also provides you with selected information about our services and news in our email newsletter. This free service is sent to registered users and provides the option of opting out of receiving these by clicking the “unsubscribe” button at the bottom of your newsletter.

5. Storage & Security of Personal Information

Stokes Thompson takes all reasonable steps to ensure the security of our system. Any information which we hold for you is stored on secure servers that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Stokes Thompson. However, Stokes Thompson will not be held responsible for events arising from unauthorised access of your personal information. You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the Stokes Thompson site.

6. Access to Your Information

Unless you become a registered Stokes Thompson user, Stokes Thompson does not collect information that identifies you personally. If however, you become a Stokes Thompson registered user, you are able to change and update your registered profile at any time. Should you require assistance with updating your account or removing your details from the site, this can be by forwarding an email to: info@stokesthompson.com.au

7. Stokes Thompson Partners & Advertisers

Stokes Thompson provides links and passes to third party sites. The use of your information by these third party sites is not within the control of Stokes Thompson and we cannot accept responsibility for the conduct of these companies.

8. Feedback

Stokes Thompson welcomes ideas and feedback about all aspects of the site. Stokes Thompson stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with Stokes Thompson partners either in aggregate form or with specific identifying characteristics removed.

In some instances you may provide comments to us regarding our services or posts. These comments may be displayed on our website to other users, if you do not wish for your comments to be displayed please email info@stokesthompson.com.au and we will remove your comments.

9. Privacy & Site Changes

From time to time, Stokes Thompson may review and update its privacy statement. Revised versions will be updated on the website.